Trust Center
Trust Center.
How we protect your systems and data, and the documents your security team may ask for.

Status
Audit and hardware policy.
Where we stand today.
In progress
SOC 2 Type II audit in progress
The report will be available under NDA once issued.
Policy
NDAA Section 889 and the FCC Covered List
Complex does not sell or install Covered List brands.
Technician remote access
How our access to your systems is controlled.
Single sign-on with MFA
For every technician account.
Role-scoped permissions
Technicians only see the systems they support.
Approvals for privileged access
Elevated access requires approval.
Session records
Remote sessions are recorded.
Requests
Request the SOC 2 report or a security questionnaire.
We will follow up with an NDA where required.
Fields marked * are required.
Report a security issue
Security contact.
To report a security concern, call 262-207-4099.