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Trust Center

Trust Center.

How we protect your systems and data, and the documents your security team may ask for.

Server rack under blue light in a secured data room

Status

Audit and hardware policy.

Where we stand today.

In progress

SOC 2 Type II audit in progress

The report will be available under NDA once issued.

Policy

NDAA Section 889 and the FCC Covered List

Complex does not sell or install Covered List brands.

Our replacement program →

Technician remote access

How our access to your systems is controlled.

Single sign-on with MFA

For every technician account.

Role-scoped permissions

Technicians only see the systems they support.

Approvals for privileged access

Elevated access requires approval.

Session records

Remote sessions are recorded.

Requests

Request the SOC 2 report or a security questionnaire.

We will follow up with an NDA where required.

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Report a security issue

Security contact.

To report a security concern, call 262-207-4099.