Program · System takeovers
Switching integrators? We take over.
We take over systems other companies installed, move end-of-life platforms to Genetec, and hand you everything you need so you are never locked in again.
262-207-4099
- 125+
- platform conversions
- 510+
- jobs with programming and commissioning
- 200+
- jobs with remote programming and support
Who it is for
Systems that need a new owner.
If your system works but no one supports it, or it is running on a platform at end of life, we can take it over.
Installed by another company
You want a new service partner without replacing everything.
No current support
The original installer is gone or unresponsive.
Platforms at end of life
For example Keyscan, Kantech, and older exacq or Genetec servers, moving to Genetec.
How we do it
Audit, reuse, migrate, hand over.
We keep what is sound and replace only what needs it.
Audit what exists
Panels, cameras, servers, licenses, and cabling.
Reuse what is sound
Cabling, controllers, and cameras where they test well.
Migrate
Configuration and history, where the platform allows.
Remote programming
Changes and support without a truck roll.
Handoff training for your staff
Hands-on training for your staff at handoff.
Closeout package
Credentials, files, licenses, and as-builts, so you are never locked in again.
Questions
Takeover FAQ.
Short answers to the questions we hear most.
Can you take over a system another company installed?
Yes. Complex has completed 125+ platform conversions.
Can you reuse our existing cabling, controllers, or cameras?
Often, when they are sound.
Can you add users or change door schedules remotely?
Yes, for most access control systems we support.
What warranty do we get?
A 1-year labor warranty, manufacturer warranties (5 years on Axis cameras), and handoff training for your staff.